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Decision Making & Negotiations

See the latest research, articles and faculty on the Decision Making & Negotiations Area of Expertise at Columbia Business School.

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Decision Making & Negotiations

Decision Making & Negotiations Research

What Drives Whom? A Cultural Perspective on Human Agency

Authors
Miriam Hernandez and Sheena Iyengar
Date
July 1, 2001
Format
Journal Article
Journal
Social Cognition

This paper examines agency as a mechanism that can predict cultural differences in human motivation. In elaborating on the theory of self-construal (Markus and Kitayama, 1991) and drawing on past research on culture, we propose that people from cultures stressing independence are more personally agentic, whereas people from cultures stressing interdependence are more collectively agentic?which results in culturally contrasting differences in cognition and human motivation.

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The Impact of Altruism and Envy of Competitive Behavior and Satisfaction

Authors
Donald Lehmann
Date
June 1, 2001
Format
Journal Article
Journal
International Journal of Research in Marketing

This paper argues that it is important to include the other party's payoff in a competitor's utility (satisfaction) function. Examples of the impact are provided as well as implications for multi-stage games (competitions). A sample of 200 provides empirical support for the critical role other party results play in satisfaction, in particular the importance of relative payoffs. Several implications emerge, including a parsimonious explanation for the exponential pattern of shares in mature markets.

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Does Greater Amount of Information Always Bolster Attitudinal Resistance?

Authors
A. Muthukirishnan, Michel Tuan Pham, and Anat Keinan
Date
May 1, 2001
Format
Journal Article
Journal
Marketing Letters

Previous research suggests that attitudinal resistance to information that challenges a prior evaluation increases with the amount of information underlying the prior evaluation. We revisit this proposition in a context in which a set of important claims about a target brand are presented either alone—a lower amount of "isolated"? information—or along with other favorable, but less important claims— a higher amount of "embedded" information. Results from two experiments show that when the challenge occurs immediately after the initial evaluation, a greater amount of "embedded"?

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Capacitated multi-item inventory systems with random and seasonally fluctuating demands: Implications for postponement strategies

Authors
Yossi Aviv and Awi Federgruen
Date
April 1, 2001
Format
Journal Article
Journal
Management Science

We address multi-item inventory systems with random and seasonally fluctuating, and possibly correlated, demands. The items are produced in two stages, each with its own lead-time; in the first stage a common intermediate product is manufactured. The production volumes in the first stage are bounded by given capacity liits. We develop an accurate lower bound and close-to-optimal heuristic strategies of simple structure. The gap between them, evaluated in an extensive numerical study, is on average only 0.45%.

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What Is It? Categorization Flexibility and Consumers' Responses to Really New Products

Authors
C. Moreau, Arthur Markman, and Donald Lehmann
Date
March 1, 2001
Format
Journal Article
Journal
Journal of Consumer Research

To understand really new products, consumers face the challenge of constructing new knowledge structures rather simply changing existing ones. Recent research in categorization suggests that one strategy for creating representations for these new products is to use information already contained in familiar product categories. While knowledge from multiple existing categories may be relevant, little research has examined how (and if) consumers process information drawn from more than one domain.

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Beyond the Obvious: Chronic Imagery Vividness and Decision Making

Authors
Michel Tuan Pham, Tom Meyvis, and Rongrong Zhou
Date
March 1, 2001
Format
Journal Article
Journal
Organizational Behavior and Human Decision Processes

The authors investigate two competing hypotheses about how chronic vividness of imagery interacts with the vividness and salience of information in decision making. Results from four studies, covering a variety of decision domains, indicate that chronic imagery vividness rarely amplifies the effects of vivid and salient information. Imagery vividness may, in fact, attenuate the effects of vivid and salient information. This is because, relative to nonvivid imagers, vivid imagers rely less on information that appears obvious and rely more on information that seems less obvious.

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Contingent Effects of Anxiety on Message Elaboration and Persuasion

Authors
Jaideep Sengupta and Gita Johar
Date
February 1, 2001
Format
Journal Article
Journal
Personality and Social Psychology Bulletin

This research examined the effects of anxiety on subsequent message processing. Experiment 1, conducted just before the handover of Hong Kong to China in 1997, manipulated anxiety by presenting Hong Kong participants with negative or positive potential consequences of the handover. Consistent with research documenting the cognitive deficits produced by anxiety, lower levels of message elaboration were obtained under high (vs. low) anxiety for an anxiety-unrelated message.

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Entrenched Knowledge Structures and Consumer Response to New Products

Authors
C. Moreau, Donald Lehmann, and Arthur Markman
Date
February 1, 2001
Format
Journal Article
Journal
Journal of Marketing Research

Although diffusion models have been successfully used to predict the adoption patterns of new products and technologies, little research has examined the psychological processes underlying the individual consumers adoption decision. This study uses the knowledge transfer paradigm, studied often in the context of analogies, to demonstrate that both existing knowledge and innovation continuity are major factors influencing the consumers adoption process. In two experiments, the authors demonstrate that the relationship between expertise and adoption is relatively complex.

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Market Prominence Biases in Sponsor Identification: Processes and Consequentiality

Authors
Michel Tuan Pham and Gita Johar
Date
February 1, 2001
Format
Journal Article
Journal
Psychology and Marketing

It has been recently suggested that sponsor identification may be biased in favor of prominent brands. All things equal, consumers are more likely to attribute sponsorship to brands that they perceive to be more prominent in the marketplace, such as large-share brands. This article offers additional empirical evidence for this phenomenon and examines the underlying processes. The results of a controlled laboratory experiment replicate the phenomenon and show that this bias arises only when consumers are unable to retrieve the name of the sponsor directly from memory.

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